The Aastra Meridian M5312 Automatic Call Distribution (ACD) telephone is ideal in situations where agents must handle a large number of calls quickly. Because of its easy-to-use features and extensive supervisor monitoring capabilities, the M5312 helps enhance agent performance and productivity.

Features dual headset capability, compatible with DMS-100 ACD software, 2 line by 24-character adjustable LCD display, handset mute key, 11 programmable feature keys and is compatible with the M518 and M536 add-on modules.